How would you describe your day-to-day work? “Busy”, “chaotic”, “I don’t have time to breathe” or “it’s Monday and I’m already running late for Friday!”.
In order to get through the many things on our to-do lists, we don’t have time for lengthy emails, let alone reading through several every day. We do however all need a little encouragement… a little reminding. A human-centric approach is not to expect you to remember everything on your own, but rather support the outcomes desired by sending you a little reminder. A friendly prompt can be the difference between action and… well, another week passed without getting around to doing that task.
Staying abreast of everything that goes on into your day to day work is not easy, but that’s why we send you updates and notify you when there’s been activity on Workpoints. Amidst the chaos of diaries, meetings and deadlines, it’s nice to know that someone out there thinks you’re doing a great job!
Our communications are not only centered around the actual message we wish to convey, but are also designed to support the outcome you want to achieve. We make it easy for you to access the parts of the program you need to by including links. We offer friendly tips on how to do things, as well as brief and to-the-point information on new or interesting features. We also understand that there’s a fine balance between staying in touch and spamming you with too much communication.
So all in all, we’ve found a great formula of what to say, when to say it and how often to say it. Making your everyday more fun through our interesting content whilst supporting you to get through your to-do list.
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