Contact us

Hello :) We're here to help

Deactivate a person's account

Who can use this feature?

 Only Admins can deactivate member accounts.

Over time, members of your team may come and go. i You can easily deactivate members' accounts when they leave by following the steps below.

  1. browse to the people page.
  2. Search for the person you want to deactivate and click on their card.
  3. On profile information page, click the Update persons status button.
  4. Choose whether to reset the persons points to zero or not.
  5. Finally, click the Deactivate person button.


You can use the bulk member update functionality to easily deactivate multiple people in a single operation.


When you deactivate a person and don't reset their points to zero their point total will still reflect in the points liability i of your programme.